Pay for Google products or services

This is where you can find information about how to pay for Google products and services. You can find information related to your purchases by signing in to

Pay for Google products or services

Note: Paying for Google products and services is different from paying for things with the Google Pay app.

How to pay using GPay

Note: These steps may differ depending on the Google product or service you're trying to purchase.

Open the Google app you plan to buy from.

Find what you want to buy.

Start checking.

If this is your first time purchasing a Google product, you'll be prompted to create a payments profile. Learn more about payment profiles below.

Finish your purchase.

What is a payment profile?

Your payments profile is usually created automatically the first time you buy something from Google (like digital content on Play or storage space through Google One).

Your Google payments profile stores information such as:

Name, address and NIF (when required by law) of the person responsible for the profile

Credit cards, debit cards, bank accounts, and other payment methods that you've used to shop through Google in the past

Receipts and other information about past transactions

Subscriptions and recurring payments

People you invited to use your profile (Note: This feature no longer exists for individual accounts.)

To view your payments profile, go to

👉Change a payments profile

You can edit a profile that you have created or are an administrator of.

Sign in to Settings.

If you have more than one profile:

In the upper left corner next to your name, click the down arrow Down arrow.

Choose the profile you want to edit.

Make your edits. You can change information like your address, tax ID, and payment methods.

Save your edits.

👉Delete a payments profile

To delete a payments profile, you will need to close it.

If you close your Google payments profile, you won't be able to buy anything on Google Play or other Google products.

Go to

Under "Account preferences," click Delete your account or services.

Click Remove products.

Next to Google Pay, click Remove Remove.

If you don't see Google Pay listed, you're all set.

Confirm your choice.

👉Change your home address

Important: Once you've added a home address, you won't be able to change your country of origin. If you move to a new country, you will need to create a new profile. You can only create one profile per country.

Sign in to Settings.

In the "Name and address" section, click Edit Edit.

Enter your new address.

Click Save.

👉Change your billing address

To change the address associated with a debit or credit card:

Sign in to Payment Methods.

Find the card you want to update.

Click Edit.

Update your billing address information.

Click Update.

👉Change your country of origin

You can't change a country of origin associated with an existing payments profile. If you've moved, traveled, or temporarily resided in another country, you'll need to create a new payments profile.

Creating a new profile will not affect payments for existing services. You will need to use your new profile to pay for any new products or services you purchase in your new country.

To create a new profile:

Sign in to Settings.

Under Payments Profile, next to "Country," click Edit Edit.

Click the Create New Profile link in the message that appears.

Click Continue.

From the dropdown list, choose the country to associate with the payments profile you're creating.

Enter the address information.

Click Submit.

Manage payment methods and purchases.

Add a payment method

Note: New to Google Pay and already seeing payment methods? If you paid for something through Google in the past, Google Pay saved your card.

Sign in to Payment Methods.

At the bottom, click Add payment method.

Click Add credit or debit card.

Enter your card information.

If you're asked to verify your payment method, choose an option from the list.

Find and enter the verification code.

Note: After you add a card, you might see a small temporary charge on your Google account. This fee verifies that your card and account are valid. It will not affect your balance and will wear off soon.

Edit or delete a payment method

Important: If you're changing a payment method you use for a subscription to a Google service, first update how you'll pay for the subscription. Then follow the steps below.

Go to

On the left, click Payment methods.

Next to a card or bank account, click Edit or Delete. If you don't see "Edit", remove the payment method and then add it again.

Find charges and transactions

For some purchases you made online, you'll need to contact the retailer to view your transactions.

For most other purchases, go to Activity.

For some purchases you made through Google products, go to Subscriptions.

If you can't find your purchase under Activity or Subscriptions, sign in to the Google product where you made it and look for it there.

Manage recurring payments and subscriptions

With Google Pay, you can make payments for recurring charges on subscriptions and other services.

To view your recurring charges:

Sign in to Subscriptions.

Find the product you want to view and click Manage.

Change your automatic payment method

Sign in to Subscriptions.

Find the subscription you want to edit and click Manage.

Under the card you're currently using to pay, click Change payment method. If you don't see this option, click Manage payment methods.

Choose a payment method.

Choose Save.

Cancel a subscription

Here's how to cancel or change a subscription on Google Play.

To cancel other subscriptions:

Sign in to Subscriptions.

Find the subscription you want to cancel and click Manage.

Choose Cancel Subscription. If you don't see this option, click Manage subscription to go to the Google product you subscribed to. You can unsubscribe there.

To view your canceled subscriptions:

Sign in to Subscriptions.

At the top of the page, choose Cancelled.

Solve problems

If you're having trouble paying for Google products or seeing one of these messages, you may need to fix a problem with your payments profile.

Find the issue you are experiencing below.

"Your transaction cannot be completed"

If you are prompted to provide additional information after viewing this message, follow the instructions. If not, try the following.

Check if the billing address for your payment method (such as a credit card) matches the address on file in your Google Pay settings. If they don't match, update your address on and try the transaction again.

If you're in an app, try paying on the product's website. If you're on the website, try the app.

If you're shopping on Google Play: Go here for tips.

If you're using guest checkout on the Google Store: Sign in to your Google account. If you don't have one, create one first.

"Transaction could not be completed: card expired"

Check if your payment method is up to date. If not, update it in Google Pay.

"The transaction could not be completed. Please use another payment method."

Note: These steps also apply if you see the error message "Your payment did not go through. Please try another payment method or try again later."

Try the following.

Check if your payment method is up to date. If not, update it in Google Pay. Then try your purchase again.

Make sure you have enough money in your account for the purchase.

If you're still having trouble, contact your bank to see if there's a problem with your account.

Try to make the purchase again with another payment method.

"Your payment was declined due to a problem with your account"

If you see this message, it may be because:

We saw a suspicious transaction in your payments profile.

We need a little more information to protect your account from fraud.

To fix the problem, try the following.

Go to

Take action on any alerts or requests.

You may need to verify your identity before you can buy something through your Google account.

Make sure your name, address, and payment information are up to date.

"Unable to process payment: low card balance"

You may not have sufficient funds in your account to make the payment. Check your account balance or contact your bank.

Card ineligible or attenuated

If your card is grayed out or you see a message that your card is not eligible, you will not be able to use it for this type of purchase. Try to make the purchase again with another payment method.

If you don't see the payment method you want to use, follow the on-screen instructions to add a new one.

Do you have issues with Google Pay app?

Click the button below

Get Help With Your Issues

ndifi partners with GPay to obtain loans

💰 Indifi partners with GPay to obtain loans 💰

Google Pay has 10 million merchants, who will be given the option to take advantage of a pre-approved loan from Indifi in the app itself, largely based on their payment receipt data, said Aditya Harkauli, Indifi's chief commercial officer.

Small business-focused lending platform Indifi on Friday announced a partnership with Alphabet's payment app Google Pay to help it secure new lending opportunities from merchants.

Google Pay has 10 million merchants, who will be given the option to take advantage of a pre-approved loan from Indifi in the app itself, largely based on their payment receipt data, said Aditya Harkauli, Indifi's chief commercial officer.

It should be noted that the partnership comes at a time when banking regulator Reserve Bank of India (RBI) has raised concerns about the growing role of Big Tech in banking activities, especially after apps started collecting deposits.

Harkauli made it clear that the partnership with GPay is limited to advances only, adding that the credit risk will be taken on by a wholly owned subsidiary of Indifi, which is backed by a host of investors, including Omidyar.

The company already has partnerships with players like Amazon, Flipkart, Swiggy, and Zomato to borrow from their respective ecosystems, and the partnership with GPay is an extension of that.

Harkauli said the association is already active and in a year, the company expects 10 per cent of all loans it takes out to come from the GPay association, with loan ticket sizes expected to average around Rs 2.5 lakh. .

These will largely be working capital loans for 18 to 30 months, and may also include loans from small merchants for purposes like store renovations, etc., he said.



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